ElateWeb Design and Hosting (company) stands 100% behind its products and services. Customer’s satisfaction is our ultimate goal in all our projects, completed. Processes are in place to assure that every project is handled smoothly, and to the best of our ability. We provide the minimum (based on the terms of your agreement) two revisions on each project. If it is a technical or design issue, we’ll work with you until complete satisfaction within reason. As a last resort, we will provide a refund of all unused resources. Please see our complete Agreement and Terms of Service here for more information.